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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Yvonne Seay

December 27, 2022

5  out of  5 rating by Yvonne Seay
"After my husband died, dealing with all the estate business is stressful and confusing. Fortunately, my State Farm representative Kathlene Jordan, was sympathetic and kind. She was very helpful and walked me through everything I needed to do. A light in an otherwise dark time."

Marsha Evins

December 8, 2022

5  out of  5 rating by Marsha Evins
"I love Steve Ray Insurance Agency. We have had State Farm insurance over 20 years. A great group of people!"

Dana “Babi-doll” Adkins

May 31, 2022

5  out of  5 rating by Dana “Babi-doll” Adkins
"Steve Ray is the very best at what he does. But not only is he great at insurance business, he is also one of the most compassionate and caring individuals you will meet. As a matter of fact, the whole team at the Sango office is nothing short of amazing. They were all very helpful and answered any and every question I had. If you're looking to " talk" insurance I would most definitely recommend Steve Ray and his team in Sango... They are the BEST!"

Brian Hock

May 27, 2022

5  out of  5 rating by Brian Hock
"Have been with Steve for over 15 years. Always quick to respond to questions or issues and always gives great advice in terms of our insurance needs."

Greg Schmidt

May 27, 2022

5  out of  5 rating by Greg Schmidt
"Good service and prompt response to questions. Definitely a service minded group."

Joseph Walker

May 8, 2022

5  out of  5 rating by Joseph Walker
"Carolyn Hoolehan has been excellent in helping get my vehicles insured despite a few issues that came up during the process. Highly recommend."


April 6, 2022

5  out of  5 rating by John
"Got it done right!"

Matt Bryan

November 8, 2021

5  out of  5 rating by Matt Bryan
"This has been my insurance agent for several years now and I couldn’t be happier with them. I’ve worked with Steve, Candace Hatcher and Katherine (Kat) don’t know her last name and they’ve all been great! They made a scary, stressful accident easy and smooth to get taken care of. They did it quickly and show they care by checking on us and ask if we need anything and have done everything we’ve asked and more. Great insurance agent and office!"

Emera *

July 12, 2021

5  out of  5 rating by Emera *
"Representatives are very helpful, caring, and professional. I enjoyed speaking with them!!!"

Amanda Fenn

August 9, 2020

5  out of  5 rating by Amanda Fenn
"Best agent ever! Thanx Steve Ray for taking care of our family"

Candace Thompson

February 19, 2020

5  out of  5 rating by Candace Thompson
"Great customer service! Always willing to go above & beyond."


February 1, 2020

5  out of  5 rating by Kristyn
"No one likes to have to be close with their insurance agent, thankfully I haven't had to be close. In the almost 2 yrs I've had this agent I've called or checked in a few times. Everything has been easy and done in a timely manner."

Angel Rashid

January 10, 2020

5  out of  5 rating by Angel Rashid
"Sit in Chastity's section, She's the best!! The food is awesome!!!!"

Craig King

January 10, 2020

5  out of  5 rating by Craig King
"Expert advice, great prices and super friendly staff"

Eric Orola

September 7, 2019

5  out of  5 rating by Eric Orola
"Steve is great. The staff is great. Very helpful."

John Rohde

August 16, 2019

5  out of  5 rating by John Rohde
"Very helpful and caring!"

Joel Minner

March 1, 2019

5  out of  5 rating by Joel Minner
"Steve's staff does a GREAT job of helping me each and every time I call to ask them a question. Hands down, their customer service is what sets them apart from other agencies I've dealt with."

Kay Buffalo

July 30, 2018

5  out of  5 rating by Kay Buffalo
"Been a customer for 47 years"

Laurie Barbee

March 5, 2016

5  out of  5 rating by Laurie Barbee
"Great employees, personal service, always!"

Allen Simpkins

January 13, 2016

5  out of  5 rating by Allen Simpkins
"I've been with Steve Ray for 20+ years. He's a man of integrity and he always treats you like family."

Jarred Bryant

September 24, 2014

5  out of  5 rating by Jarred Bryant
"Steve Ray handled a claim stemming from a single car accident in which my vehicle was totaled. I was driving to work early one morning during a flash flood. My car hydroplaned and I hit a culvert and landed in a ditch. I was fine, but the car was totaled. Steve Ray has been my agent and my family's agent for most of my adult life. One call to him, and he quickly swung into action. By the time I arrived at his office late that afternoon, he handed me a check! I could not believe it - same-day service! However, what I appreciate more about Steve is that his first concern was me and whether I was okay. Steve is the real deal. He truly cares about his clients and will do everything in his power to assist in any way he can. He's not just my agent. He's part of the family."


July 9, 2014

5  out of  5 rating by STACEY BOYER
"Steve Ray and Staff are amazing! Recently they have patiently handled our vehicle swaps. Within 3 weeks, we raised, lowered, and added to our car policies, buying 2 new vehicles and maintaining insurance on the 2 we already had before selling them. With Steve Ray and Staff, it is always just a phone call or email away to get quick answers and resolutions. We also have our homeowner's and life insurance policies with them which gives us a good discount all around. I have been with Steve Ray at State Farm for 8 years now, but my husband and his family have been with them for over 25 year!"

Inge Poole

July 3, 2014

5  out of  5 rating by Inge Poole
"Steve Ray has been our State Farm agent for over 15 years - across four cities and 5 residences. We have not lived in Clarksville for 10+ years, but keep our business with Steve Ray's office because they are fabulous. They know us by name, help with any questions, and work with us across all insurance needs (car, home, life, etc.)."

Brittney Clark

June 30, 2014

5  out of  5 rating by Brittney Clark
"I decided to change my insurance to State Farm when I got a much better rate from them than Safe Auto. Steve Ray and his employees are so helpful and pleasant. They made sure I got the best rate possible and even helped get a wreck off of my record that wasn't mine to begin with. I am so glad that I made the switch to State Farm and Steve Ray and would recommend them to anyone!"

Jessica Parker

June 20, 2014

5  out of  5 rating by Jessica Parker
"I switched my insurance over from Farm bureau to Steve Ray's office. State Farm was actually cheaper, and the employees at Steve Ray's office were very friendly and sweet. They took the time to answer all my questions. They do whatever it takes to help you out. Very good service! I wanted to change the date of my automatic draft at Farm Bureau, and I called and they said I would have to come down to the office and sign papers and actually change my policy just to change the date of when my payment comes out. At state farm they can do it easily on the phone, and it was no trouble. I highly recommend Steve Ray as anyone’s agent. I was very pleased with everything!"